Member email blocked

[Bot]

One of my Members is getting this email warning:
Your email address is blocked in our system because it has rejected too many of our messages. Please change your email to keep your account secure.

And this shows up in his account Activity:

Email address was blocked by the Invision Email Service because it rejects incoming email (as a hard bounce)

*He doesn’t have and doesn’t want to use another email address. How do I clear or correct this so his email is no longer blocked and he stops getting this warning?

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